Zet Baji's Terms and Conditions — Your Rights & Responsibilities

Zet baji (hereinafter referred to as the "Platform" or "we") is an internationally licensed online betting and gaming platform operated specifically for users in Bangladesh. These Terms & Conditions ("Terms") apply to the zet baji website, mobile app, and all associated services.

By registering, logging in, or using any service on zet baji, you are deemed to have accepted these Terms & Conditions. It is therefore essential to read them carefully before using the platform.

All zet baji services are strictly for adults aged 18 and above. Access by minors is strictly prohibited, and it is the user's responsibility to ensure this.

To register with zet baji, you must provide accurate and complete information. zet baji reserves the right to terminate accounts and forfeit deposited funds if false or misleading information is provided.

Key Registration Requirements

• Each individual may only One Account Only Only one account per person is permitted. If multiple accounts belonging to the same individual are detected, all accounts will be closed.
• You must be 18 years of age or older.
• Please provide your full name, date of birth, and mobile number accurately.
• The mobile number provided at registration must match the one linked to your payment account.
• It is your responsibility to keep your account password secure. Do not share your login credentials with anyone.

KYC Verification Process

Prior to processing a withdrawal, zet baji may require identity verification (KYC). This may include a copy of your National ID or passport. zet baji reserves the right to hold withdrawals until verification is complete.

Zet baji offers its members a variety of bonuses and promotional offers. Each bonus has its own terms and conditions, which are clearly stated on the relevant offer page.

General Bonus Terms

• The welcome bonus is available to new members one time only.
• Every bonus comes with specific wagering requirements — you must complete the required amount of bets before withdrawing any bonus funds.
• Each bonus is valid for a limited period. Any unused bonus will be forfeited once it expires.
• Some bonuses apply to specific games only. Not all bonuses can be used across all games.
• Claiming multiple bonuses from the same household, device, or IP address will result in all bonuses being voided.

Zet baji reserves the right to modify, suspend, or cancel any promotion at any time. In the event of any bonus-related dispute, zet baji's decision shall be considered final.

Zet baji supports deposits and withdrawals via bKash, Nagad, and Rocket. All financial transactions are processed through secure, encrypted channels.

Deposit Terms

• The mobile banking account used for deposits must be registered in your own name.
• The minimum deposit amount may vary depending on the promotion and payment method.
• Depositing from another person's account is strictly prohibited.

Withdrawal Terms

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Large withdrawal amounts may require additional verification.
• The required wagering must be completed before any bonus funds can be withdrawn.

All bets and games on zet baji are powered by internationally certified RNG (Random Number Generator) technology. Every outcome is entirely random and not predetermined.

General Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical error, the bet will be voided and the funds will be returned.
• If an event is cancelled in Sports Betting, the stake will be refunded.
• Zet baji is not responsible for odds changes during live betting.
• If a bet is placed at incorrect odds due to a system error, zet baji reserves the right to void it.

Zet baji reserves the right to set maximum bet limits at its own discretion. Winnings may also be subject to limits that vary by game and event.

The following activities are strictly prohibited on the zet baji platform. Violations will result in permanent account closure and forfeiture of deposited funds:

• Creating or operating multiple accounts
• Placing bets using bots, scripts, or any automated software
• Exploiting system vulnerabilities or bugs to gain an unfair advantage
• Using another person's account or allowing someone else to use your account
• Money laundering or any form of financial fraud
• Misconduct or threats directed at platform staff
• Using a VPN to access the platform from a restricted region

Zet baji reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Any violation of these Terms & Conditions
• Providing false or misleading information
• Suspicious financial activity or suspected fraud
• KYC Verification Failure or Rejection
• Accounts inactive for an extended period (more than 24 months)

Self-Exclusion

You may request a temporary or permanent account closure at any time. During self-exclusion, zet baji will not send you any promotional communications.

Zet baji places the highest importance on responsible gaming. We believe gaming is a form of entertainment, not a source of income. To support this, we provide the following tools:

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
• Session Limits: Set a limit on how long you play in a single session.
• Reality Check: You will receive periodic reminders showing how long you have been playing.
• Take a Break: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Permanent Self-Exclusion: Permanently exclude yourself from the platform.

If you feel that gaming is having a negative impact on your life, please reach out to our 24/7 support team. To learn more, visit our Responsible Gaming View Page

If you have a dispute or complaint, please contact our customer support team first. We always strive to resolve member issues promptly and fairly.

Steps in the Dispute Process

1. Please contact our support team first via live chat or email.
2. The support team will provide an initial response within 48 hours.
3. If the issue remains unresolved, it will be escalated to senior management.
4. A final resolution will be provided within 7 business days.

In disputes regarding game outcomes, zet baji's server logs and game records shall be considered the definitive evidence.

Zet baji reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, we will endeavor to notify members at least 7 days in advance.

Continued use of the platform after any changes will be considered acceptance of the updated Terms. We recommend visiting this page regularly to stay informed.